Are your people and business processes in harmony with your IT solutions? How hard are your Business Systems working for you?
At VIP Apps Consulting we appreciate the need to maximise your current investment in your business systems. Using our AMOBI methodology, we can help you find innovative ways to improve and optimise your existing systems and processes in order to realise additional value from your investment.
How does the AMOBI Methodology work?Focusing on the ‘holistic’ business,
our AMOBI Assess phase
helps to target the key high pain points that are restricting the value of your technology investment, whether that be inefficient workflows or process steps, lack of utilisation of licensed modules, system performance or off-system workarounds.
Using event-based flow mapping,
and benchmarking any changes against real business transactions and behaviours, we can help you optimise
the way your business engages with your technology, increasing productivity and enabling you to meet your key internal or customer KPIs.
The AMOBI way
is to provide a collaborative approach between the business organisation, the systems that support it and the project organisation tasked with designing and implementing improved or optimised processes.
Assess: Establish key areas to target and KPIs to measure success. Reviewing your high pain points in the context of your business will identify the best place to focus your investment
Map: Document existing event flow, calling out off-system and manual steps. Capturing the events that drive your current process, along with the manual touch points, is essential as a baseline to optimise from
Optimise: Streamline events, focusing on manual or inefficient steps or tasks. Driving out manual tasks, or inefficiencies, can increase KPI delivery and enhance user engagement
Benchmark: Test the new event flow against real business transactions and KPIs. Tracking real transactions through the optimised event flow demonstrates the potential of the change and increases engagement
Implement: Introduce the new event flow to the business in a managed fashion .The ‘holistic’ approach builds stakeholder and user engagement, allowing a smoother transition to the new event flow
The benefits of the AMOBI framework are:
- It is built upon non-proprietary standards compliant frameworks (TOGAF/ArchiMate, Lean Six Sigma) which can be continued throughout the organisation to drive future improvements.
- It provides a ‘holistic’ approach to process optimisation, encompassing business and systems in concert, and ensuring time and money is focused on the areas that will benefit the most from change.
- Includes assessment and benchmarking methodologies designed to drive successful change and provide clear measurements of success.