Growth is the goal, but most financial institutions hit a ceiling that has nothing to do with market opportunity or commercial strategy. The deals are there. The appetite is there. But the operations holding everything together weren’t built to handle more volume, more products, or more complexity without proportionally more people and more cost. That’s a process problem....
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The pressure to adopt AI is real. Board conversations, industry events, competitor announcements, it’s coming from every direction. But for most banks, asset finance firms, and lenders, the honest reality is that AI ambition hasn’t translated into AI results. Pilots get run, reports get written, and then things stall. The technology isn’t the problem. The problem is that most organisations don’t yet have a clear,…
If your team is spending hours on manual loan processing, chasing documents, or pulling together compliance reports, you’re not alone. Most asset and commercial finance businesses run on high volumes of repetitive work that quietly drains cost, capacity, and margin. Business process automation fixes that. It cuts the cost per transaction, reduces errors, and lets your people focus…
How usage-based models are reshaping the future of leasing and lending In this piece of our Industry Insights series, we explore how the asset finance industry is evolving in response to changing customer expectations and technological innovation. Drawing on insights our conversation with Shasikkumar Veeramani, Solution Architect at VIP Apps Consulting, we discussed how the…
The Asset Finance, Lending and Leasing sector is undergoing a methodical yet significant transformation driven by the gradual integration of artificial intelligence (AI) and automation into their operations. Traditionally, this sector has been characterised by stability and a reliance on well-established processes. As a result, it has often been slower to adopt new technologies than…
VIP Apps Consulting is proud to announce the successful completion of a major credit system replacement project for Volvo Financial Services North America (VFS NA). Challenge: VFS NA needed to replace its outdated credit system with a modern solution that would integrate seamlessly with its existing Dealer Portal and ERP + CMS. Solution: VIP Apps…
In today’s business landscape, the shift towards customer-centric strategies is clearly evident in the success stories of companies that prioritise excellent Customer Experiences (CX). The benefits, including higher revenues, lower costs, and increased loyalty, have become undeniable. However, as organisations focus on refining direct interactions with external clients, a critical aspect often overlooked is the…
Teams within organisations today are grappling with an overwhelming number of tools and systems, making it increasingly difficult to connect people, technology, and processes across the entire organisation. Recent reports, including Salesforce and MuleSoft’s 2023 Connectivity Benchmark Report, shed light on IT operations teams’ ongoing challenges in managing application delivery and interoperability. The findings indicate…
Natural Language Processing (NLP) has revolutionised how search engines work, making them more intuitive, accurate, and user-friendly. From Siri to Alexa, and more recently with ChatGPT, NLP is powering the technology that allows us to communicate with machines more naturally and intuitively. In recent years, enterprise systems have also increasingly adopted NLP to improve communication,…
The leasing and asset finance industry is undergoing a significant shift as lessors adapt their business models to stay ahead of market trends. To meet the demands of today’s customers, asset finance providers need to offer faster and more streamlined delivery for the Digital Lending journey while providing a seamless customer experience (CX). The industry…
