Category: Change Management

Category: Change Management

Our latest thinking on the issues transforming and impacting the industry. Visit our Resources section for a broad spectrum of technical, functional and industry topics and case studies.

Behind the Scenes: Crafting Superior Digital User Experiences (UX) From Within

In today’s business landscape, the shift towards customer-centric strategies is clearly evident in the success stories of companies that prioritise excellent Customer Experiences (CX). The...

Digital Customer Experience: The Key to Staying Ahead in Leasing and Asset Finance

The leasing and asset finance industry is undergoing a significant shift as lessors adapt their business models to stay ahead of market trends. To meet...

Core Transferable Skills Between a Consultant and Football Coach

Professional sports and business can be very similar in many aspects: both value leadership, strategy, and competition. In both worlds, success comes from hard work...

The Hybrid Work Normal and the Reinvention of Workplaces

More than two years after the start of the pandemic, many businesses are still struggling with the new workplace realities. Hybrid or flexible working is...

Continuous Digital Innovation using Intelligent Process Automation

Featured in the Spring 2022 Edition of the World Leasing Review. Digital transformation, moving from paper and manual processes to paperless, interactive and automated processes,...

3 Steps to Building a Successful Process Automation Strategy

Process Automation is considered a technology initiative of strategic importance as its operational benefits such as increased productivity, efficiency and accuracy are clearly visible to...

Increase the Chances of Digital Transformation Success with an Agile Mindset

Across industries, COVID-19 has accelerated the need to transform companies’ digital capabilities. While executives recognise the importance of digital transformation, not all organisations will be...

Technology Innovation – Which Is the Best Implementation Methodology for Your Organisation?

When organisations are about to embark on an important technology innovation journey, one of the first decisions to make is which is the best implementation...

Creating a Remote Ready Organisation

Working from home is becoming more critical as companies try to prevent the spread of the coronavirus and minimise the disruptive impact the current situation...

Skills to Foster in a Stage of Constant Change and Technology Innovation

As companies shift to compete in a digital world, organisations recognise that change is the new normal in business. Technology innovation, like artificial intelligence, automation,...