Insights
Our latest thinking on the issues transforming and impacting the industry. Visit our Resources section for a broad spectrum of technical, functional and industry topics and case studies.
-

Continuous Improvement in Action: How VIP Apps Consulting Helps Clients Get the Most from Their Systems
Every organisation invests significant time, money, and effort into its business systems. But once implementation is complete, how do you ensure those systems continue delivering value year after year? At VIP Apps Consulting, that’s the question that drives our methodology. As Tom Spencer, a Senior Consultant at VIP Apps, explains, the company’s approach is designed…
Search more insights
How the FCA Ruling is a Catalyst for Transformation
The recent ruling by the Financial Conduct Authority and the Supreme Court has set a new direction for the lending and leasing industry. For many businesses, a reactive wait-and-see approach is the highest risk strategy. True resilience comes from being ready for change, and a proactive response is now an urgent imperative. At VIP Apps…
The Evolution of Portals: A Personal Journey in Digital Transformation
I’ll never forget my early days at BT in the 2000s, working with an incredible team to build what were then industry leading portals. We developed two very different systems, and looking back, connecting the dots, they have shaped my entire approach to digital problem solving. Firstly, the consumer portal transformed how everyday customers interacted…
The CxO Playbook for Deploying AI Agents for Underwriter Decisioning
As pressure mounts to accelerate decisions and reduce operational costs, CxOs in lending and leasing are turning to AI agents to modernise underwriting. These intelligent, goal-driven systems offer more than just automation. They reshape how credit decisions are made, blending speed with control and compliance. This playbook outlines how to strategically deploy AI agents across…
The Commercial Underwriter: Transformed by AI Agents
The commercial underwriter has long been the linchpin of the lending process-the skilled professional who evaluates risk, ensures compliance, and ultimately determines whether a business receives the capital it needs to grow. Traditionally, this role has been defined by meticulous paper-based workflows, manual verification processes, and a constant juggling of priorities. In the past, the…
Agentified Underwriter Decisioning for Commercial Asset Finance
In commercial asset finance, lending, and leasing, the underwriting process is both the gatekeeper of risk and the engine of growth. Yet, all too often, it is slow, fragmented, and frustrating for both applicants and internal teams. With the rise of agentified and automated decisioning dashboards, the sector is finally poised to deliver the efficiency,…
What Is an AI Agent? A Practical Guide for Asset Finance and Leasing Leaders
If you’ve spent time in AI or tech circles recently, you’ve likely come across the term AI agent. It’s more than just a trending phrase, it signals a shift in how work is done. The business landscape is entering a new era, driven not just by artificial intelligence (AI), but by agentic AI autonomous, goal-driven…
Building an AI Agent for Underwriter Decisioning in 6 Days
At VIP Apps Consulting, our approach is built on three core principles: Value, Innovation, and Process. These principles guide everything we do, whether we’re advising on Enterprise solutions or turning innovative ideas into real outcomes. Our team has decades of experience in Asset Finance, Lending, and Leasing, which gives us a deep understanding of the…
Industry Insights: Evolving Trends in Asset Finance
How usage-based models are reshaping the future of leasing and lending In this piece of our Industry Insights series, we explore how the asset finance industry is evolving in response to changing customer expectations and technological innovation. Drawing on insights our conversation with Shasikkumar Veeramani, Solution Architect at VIP Apps Consulting, we discussed how the…
Unlocking the Potential of AI-Driven Automation: A Strategic Approach for Asset Finance
The Asset Finance, Lending and Leasing sector is undergoing a methodical yet significant transformation driven by the gradual integration of artificial intelligence (AI) and automation into their operations. Traditionally, this sector has been characterised by stability and a reliance on well-established processes. As a result, it has often been slower to adopt new technologies than…
Continuing Innovation – Our Sponsorship at the FLA Annual Dinner
We are delighted to announce our ongoing participation in the prestigious FLA Annual Dinner, set to occur on February 25, 2025, at the JW Marriott Grosvenor House in London. A celebrated event that brings together industry leaders, innovators, and forward-thinking professionals. This year, we are proud to continue sponsoring the digital brochure, a modern initiative…
VIP Apps Consulting Continues Sponsorship of the World Leasing Yearbook 2025
We are excited to announce our continued sponsorship of the World Leasing Yearbook 2025, a premier resource for leasing and asset finance professionals worldwide. This edition is especially notable as it features the thought-provoking article “Unlocking the Potential of AI-Driven Automation: A Strategic Approach for Asset Finance,” written by our Digital Strategy Lead, Nilesh Chavda….
Highlights from the AFPA Trust Christmas Event
On December 4th, industry peers gathered at Langan’s Private Members Club in Mayfair, London, for an unforgettable afternoon of networking, festive cheer, and giving back at the AFPA Trust Christmas Networking & Charity Drinks event. This special occasion supported TASC The Ambulance Staff Charity, a vital organisation providing mental health support, physical rehabilitation, and financial…
VIP Apps Consulting Successfully Delivers Salesforce Credit System Replacement for Volvo Financial Services North America
VIP Apps Consulting is proud to announce the successful completion of a major credit system replacement project for Volvo Financial Services North America (VFS NA). Challenge: VFS NA needed to replace its outdated credit system with a modern solution that would integrate seamlessly with its existing Dealer Portal and ERP + CMS. Solution: VIP Apps…
Document AI for Asset Finance: Cheat Sheet
In today’s digital age, businesses are constantly bombarded with documents. From invoices and contracts to loan applications and tax forms, the sheer volume of paperwork can be overwhelming. This can lead to errors in data entry, slow processing times, and missed opportunities. Document AI is a powerful technology that can help businesses automate document processing…
Streamlining Syndication: A Partnership Success Story
In a remarkable collaboration, VIP Apps Consulting has elevated the syndication and investor management processes for a leading Japanese imaging and electronics equipment manufacturer’s US finance subsidiary. By integrating Oracle solutions, they tackled significant administrative challenges associated with managing syndicated equipment leases. The ‘DELIVER‘ methodology by VIP Apps Consulting played a pivotal role. It began…
Why Automated Document AI Solutions Need Humans
The rise of AI has ignited a revolution in document processing across all industries. Within Asset Finance, automation powered by Document AI promises significant benefits: streamlined workflows, reduced processing times, and cost savings. Whilst AI undeniably possesses impressive capabilities, a critical misconception sometimes shows up in boardrooms; the one of fully autonomous document processing. Here’s…
Automation and AI: The Path to Efficiency and Insights in Leasing and Asset Finance
Automation and artificial intelligence (AI) have created a transformative era in leasing and asset finance, where efficiency reigns supreme, and data-driven decisions have become the norm. The industry is witnessing a profound shift towards integrating AI to streamline operations and mitigate risks. By harnessing the power of AI algorithms, businesses gain access to invaluable insights…
Elevating Tradition – Our Journey as FLA Annual Dinner Sponsors
We are thrilled to announce that this year, we are taking our sponsorship to new heights as the proud sponsors of the new FLA Annual Dinner DIGITAL brochure and guest list. For 8 years, we have been proud sponsors of the booklet, an integral part of the FLA Annual Dinner tradition, providing guests with an…
VIP Apps Consulting Proudly Continues Its Sponsorship of the World Leasing Yearbook 2024
At VIP Apps Consulting, we are excited to announce the continuation of our sponsorship of the World Leasing Yearbook for its 2024 edition. As a leading service provider of management consulting, business process automation, and technology consulting services for the leasing and financial services industry we understand the value of reliable, comprehensive information in driving successful business decisions. The…
Behind the Scenes: Crafting Superior Digital User Experiences (UX) From Within
In today’s business landscape, the shift towards customer-centric strategies is clearly evident in the success stories of companies that prioritise excellent Customer Experiences (CX). The benefits, including higher revenues, lower costs, and increased loyalty, have become undeniable. However, as organisations focus on refining direct interactions with external clients, a critical aspect often overlooked is the…
Workflow Integration: Bridging the Gaps in Modern Organisations
Teams within organisations today are grappling with an overwhelming number of tools and systems, making it increasingly difficult to connect people, technology, and processes across the entire organisation. Recent reports, including Salesforce and MuleSoft’s 2023 Connectivity Benchmark Report, shed light on IT operations teams’ ongoing challenges in managing application delivery and interoperability. The findings indicate…
VIP Apps Consulting Sponsors the AFC Summer Awards 2023
The AFC Summer Awards 2023 took place on 12th July at the Hurlingham Club in London. This prestigious event, attended by over 500 industry professionals, recognised outstanding contributions and celebrated those dedicated to driving positive change within the industry. The 2023 Asset Finance Connect Summer Awards strongly emphasised the principles of People, Planet, and Profit….
Human vs. Machine – The Role of Natural Language Processing (NLP)
Natural Language Processing (NLP) has revolutionised how search engines work, making them more intuitive, accurate, and user-friendly. From Siri to Alexa, and more recently with ChatGPT, NLP is powering the technology that allows us to communicate with machines more naturally and intuitively. In recent years, enterprise systems have also increasingly adopted NLP to improve communication,…
Digital Customer Experience: The Key to Staying Ahead in Leasing and Asset Finance
The leasing and asset finance industry is undergoing a significant shift as lessors adapt their business models to stay ahead of market trends. To meet the demands of today’s customers, asset finance providers need to offer faster and more streamlined delivery for the Digital Lending journey while providing a seamless customer experience (CX). The industry…
