Organisations in the financial services sector are transforming their system capabilities to improve the customer experience and to stay competitive in a rapidly evolving industry. For many, that means modernising their leasing platforms. That was the case for our client, Huntington Technology Finance (HTF), a subsidiary of Huntington Bancshares in the United States. HTF’s legacy Lease Management System was limiting business opportunities. With a highly customised system and high support costs, the system was restricting the ability for HTF to adapt to changing business requirements. As a result, HTF’s IT support resources were exclusively dedicated to the maintenance of the core system and could not be moved to develop projects on customer-facing technology.
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