How usage-based models are reshaping the future of leasing and lending In this piece of our Industry Insights series, we explore how the asset finance industry is evolving in response to changing customer expectations and technological innovation. Drawing on insights our conversation with Shasikkumar Veeramani, Solution Architect at VIP Apps Consulting, we discussed how the...
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The Asset Finance, Lending and Leasing sector is undergoing a methodical yet significant transformation driven by the gradual integration of artificial intelligence (AI) and automation into their operations. Traditionally, this sector has been characterised by stability and a reliance on well-established processes. As a result, it has often been slower to adopt new technologies than…
VIP Apps Consulting is proud to announce the successful completion of a major credit system replacement project for Volvo Financial Services North America (VFS NA). Challenge: VFS NA needed to replace its outdated credit system with a modern solution that would integrate seamlessly with its existing Dealer Portal and ERP + CMS. Solution: VIP Apps…
In today’s business landscape, the shift towards customer-centric strategies is clearly evident in the success stories of companies that prioritise excellent Customer Experiences (CX). The benefits, including higher revenues, lower costs, and increased loyalty, have become undeniable. However, as organisations focus on refining direct interactions with external clients, a critical aspect often overlooked is the…
Teams within organisations today are grappling with an overwhelming number of tools and systems, making it increasingly difficult to connect people, technology, and processes across the entire organisation. Recent reports, including Salesforce and MuleSoft’s 2023 Connectivity Benchmark Report, shed light on IT operations teams’ ongoing challenges in managing application delivery and interoperability. The findings indicate…
Natural Language Processing (NLP) has revolutionised how search engines work, making them more intuitive, accurate, and user-friendly. From Siri to Alexa, and more recently with ChatGPT, NLP is powering the technology that allows us to communicate with machines more naturally and intuitively. In recent years, enterprise systems have also increasingly adopted NLP to improve communication,…
The leasing and asset finance industry is undergoing a significant shift as lessors adapt their business models to stay ahead of market trends. To meet the demands of today’s customers, asset finance providers need to offer faster and more streamlined delivery for the Digital Lending journey while providing a seamless customer experience (CX). The industry…
Since its launch in late November 2022, OpenAI’s ChatGPT has gone viral, generating excitement over its possibilities and much debate about its limitations and concerns about the impact on the future of work. According to CEO Sam Altman, less than a week after its launch, it reached the one million users mark. It is such the…
First featured in the 44th Edition of The World Leasing Yearbook 2023 Artificial intelligence (AI) in enterprise platforms is an area of dynamic innovation. When put to work on the right issues, AI is moving beyond the hype and delivering business value by evolving products, services and solutions. Many organisations see the adoption of AI as…
We are pleased to continue our sponsorship of the World Leasing Yearbook 2023, the leading global intelligence resource for leasing and asset finance professionals. The new edition features 46 individual country reviews written by the top industry players in the markets and covers all leasing sectors with core data for each country with analysis and projections….
